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Say It Like a Coach: Speaking Clearly and Confidently About the Coaching Process

 

March 19, 2026
6:00 PM PDT - 8:30 PM PDT
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Concordia - CUI Spectrum Campus
16355 Laguna Canyon Rd
Irvine, CA 92618
Directions

Sooner or later, every coach hears it: “How does coaching actually work?”

And in that moment, clarity matters.

When potential clients ask what happens in a coaching session—or when a client asks for advice, tools, or your expertise—your response shapes trust, expectations, and the coaching relationship itself.

As professional coaches, we are in the business of human development. How we speak about coaching is just as important as how we do coaching. That means communicating our coaching philosophy, our process, and our session structure with the same confidence we bring to our presence and skills.

This session invites you to strengthen that clarity.

Together, we’ll explore how to respond—clearly, confidently, and from a coaching mindset—to the questions clients and organizations ask most often, including:

  • How does coaching work?

  • How is coaching different from mentoring, consulting, or therapy?

  • What actually happens in a coaching session?

  • What can I expect from you when it comes to tips, experience, or advice?

  • How are coaching outcomes and results measured?

We’ll also examine how these responses evolve across ACC, PCC, and MCC skill levels—so you can recognize where you are now and what growth looks like next.

Key Takeaways

  • Clarify and articulate your personal coaching philosophy.

  • Communicate the coaching process with confidence and consistency.

  • Set clear expectations while maintaining a strong coaching mindset.

  • Respond skillfully when clients ask for advice, tools, or expertise.

  • Strengthen your credibility by aligning language with professional standards.

Because confidence in coaching doesn’t start in the session. It starts in how we explain what we do—and why it works.

Meet the Speaker

Carly Anderson, MCC has been a professionally trained coach since 1998 and a continuously active ICF MCC, PCC and ACC Assessor since 2005. In her roles as mentor and assessor, she has had the honor of reviewing over 2,000 coaching recordings so far. In June 2024, a milestone was reached, having mentored 200 coaches who passed their MCC (and counting). In 2025, Carly was one of the international team who updated the Minimum Skill Requirement (MSR) documents for ACC, PCC and MCC skill levels. Carly is a student of Bikram (hot) Yoga for 18 years so far and considers it a key part of developing and maintaining her ‘Coaching Presence.’ 

Earn 2.0 Core Competencies & 0.50 Resource Development CCE units For Attending this Event
[Please note that we process your CCE units once you have completed the survey we email. This is a manual process and may take up to 3 weeks after the event. Please look for the survey email and fill it out right away to expedite the process.]

Agenda:
6:00 Arrival and network
6:15/6:30 Dinner (vegetarian options provided)
6:45/7 Presentation begins

8:15 Presentation wraps up
8:15-8:30 Network, set up coffee meets

Tickets

$35.00 Member ticket

$45.00 Guest ticket